Customs duties, import taxes, VAT, or local fees may vary depending on the destination country. These charges are determined by the customs authorities of the buyer’s country and are not controlled by us.
For orders shipped to the United States, shipping is included and import-related costs are covered by us unless otherwise stated during checkout.
For European countries, the United Kingdom, Canada, Australia, and other international destinations, customs duties or import taxes may apply depending on local regulations.
If you would like to know the estimated customs cost for your country before placing an order, you can contact us and we will do our best to provide general guidance.
Please note that customs rules and charges may change. The final amount is determined by the customs authorities of the destination country.
Customs duties and import taxes are not shipping fees. Shipping is the transportation cost of the package, while customs duties and import taxes are official charges determined by the destination country.
If a package is delayed at customs, the customer may need to provide information or complete payment requested by the courier or customs authority. We are happy to assist with shipping documents when needed.